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Southwest blasted for poor Max 8 customer service: 'They're kind of just saying, 'Too bad''

April 05, 2019
Dawn Gilbertson, USA TODAY Southwest blasted for poor Max 8 customer service: 'They're kind of just saying, 'Too bad''

The airline is facing unprecedented criticism for its handling of passenger rebooking after the Max 8 grounding caused 2,800+ flight cancellations.

     
 
 

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April 04, 2019 at 10:16AM
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